LCTCB News


Executive Director Retirement

The Board of Lancaster County Tax Collection Bureau has announced the planned retirement of Terry L. Hackman, PRSBA as Executive Director of the Bureau effective December 31, 2017. Hackman has been the Executive Director since March 2009 and has led the Bureau through a period of significant changes in the structure of the Bureau and its operations as well as the laws governing tax collection in the State. Hackman who has a MBA from The Pennsylvania State University is a Pennsylvania Registered School Business Administrator and a Certified Tax Officer in PA. Prior to coming to the Bureau, Hackman served as Business Manager for the West York Area and Donegal School Districts. Hackman also worked for 27 years at Armstrong World Industries leaving as Risk Manager – North America.

The Bureau is a non-profit tax collector for local earned income tax and local services tax for all 17 school districts and 67 municipalities in Lancaster County and parts of Chester County. The Bureau is owned by the school district and municipal members and operates as a government entity.

Under Hackman’s leadership, the Bureau has grown to be the largest non-profit collector in Pennsylvania and is recognized as the premier collector in the State for its use of leading edge data systems, efficient processes, and highly effective and low cost operations. Hackman has overseen the growth in distributions to members from $100 million in 2009 to an estimated $142 million in 2017. Today, the Bureau collects about $195 million annually in earned income and local services taxes with a customer base of about 300,000 individuals and 13,000 businesses. In 2017 the Bureau expanded its services to the collection of school district real estate taxes. The Bureau employs 17 fulltime staff, down from 26 fulltime staff in 2009.

With Hackman’s pending retirement, the Board is pleased to announce the hiring of Christopher M. Johnson, CPA, CISA to fill the Executive Director position. During the next 6 months, Johnson will work with Hackman as duties and responsibilities are transitioned.

Johnson is a Lancaster county native, who grew up in Strasburg and attended the Lampeter- Strasburg School District. After attending West Virginia University for both a Bachelor in Business Administration and a Masters in Accounting, Chris now resides in Mount Joy, with his wife Rachel and his two young children Wyatt and Natalie.

Johnson comes to the Bureau after seven years with the Lancaster based accounting firm Trout, Ebersole and Groff, LLP, most recently serving as a Supervisor, where he concentrated on governmental accounting and auditing, and information systems controls auditing. He holds a number of professional certifications including Certified Public Accountant and Certified Information Systems Auditor.

Johnson stated - "I look forward to applying the accounting background and business acumen acquired through working with the best local organizations to keep the Bureau operating as efficiently and effectively as possible, while keeping an eye on opportunities for the organization to better serve our county and its members through ease of use and expanded services." 

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